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Japan Airlines Wheelchair Assistance is designed to ensure that passengers with limited mobility receive seamless, respectful, and dignified support throughout their travel experience. Whether you need help during ticket booking, at the airport, or onboard, Japan Airlines provides thoughtful and reliable assistance every step of the way. From the initial reservation, passengers can request Wheelchair Assistance online, through the mobile app, or by contacting customer service. Dedicated representatives help coordinate special requests, including seat selection and mobility equipment needs, ensuring a smooth start to the journey. At the airport, trained staff assist passengers from the moment they arrive. This includes help with check-in, baggage handling, and security clearance. With Wheelchair Assistance, travelers can access priority check-in counters and receive help transporting luggage and navigating the terminal. When it’s time to board, passengers receive guided support to and from the gate. Aisle chairs and lift devices are available to ensure safe and comfortable boarding and deplaning. Mobility devices are handled with care and returned promptly upon arrival. Onboard, Wheelchair Assistance continues with trained cabin crew who provide help with seat transfers, in-flight needs, and accessibility support. Some aircraft feature accessible lavatories and offer additional services upon request to enhance comfort during the flight. Japan Airlines is committed to customer satisfaction, offering multilingual customer support and clear communication before, during, and after the trip. Whether traveling domestically or internationally, passengers using Wheelchair Assistance can count on a travel experience built on care, safety, and respect. With its comprehensive services, Wheelchair Assistance ensures all passengers enjoy a stress-free, inclusive, and pleasant journey—making air travel more accessible to everyone.